Help & Information

FAQ & Legal

Find answers to common questions and learn about our policies

Frequently Asked Questions

What types of properties do you offer?
We offer a wide range of luxury properties including houses and lots, condominiums, and residential lots. Our listings include ready-for-occupancy units, pre-selling developments, and rental properties to suit various preferences and budgets.
How do I schedule a property viewing?
You can schedule a property viewing by contacting us through our inquiry form on the property page, using our live chat feature, or calling our office directly. Our team will coordinate with you to find a convenient time for your visit.
What is the process for reserving a property?
To reserve a property, you'll need to submit a reservation fee and complete the necessary documentation. Our agents will guide you through the entire process, including requirements, payment terms, and timeline for transfer of ownership.
Do you offer financing options?
Yes, we work with major banks and financial institutions to provide flexible financing options. Our team can help you explore different payment schemes, bank financing, and in-house financing options available for each property.
Are your properties ready for occupancy?
We have both ready-for-occupancy units and pre-selling properties. Ready units are available for immediate turnover, while pre-selling units offer attractive payment terms and are still under development. Each listing clearly indicates the availability status.
How can I contact an agent?
You can reach our agents through multiple channels: use the live chat feature on our website, fill out the inquiry form on any property page, or contact our office directly. Our team is available during business hours and will respond promptly to your inquiries.

Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect information you provide directly to us, including when you create an account, make an inquiry, schedule a property viewing, or communicate with us. This may include:

  • Name and contact information (email, phone number)
  • Property preferences and requirements
  • Communication history with our agents
  • Account credentials and profile information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process inquiries and schedule property viewings
  • Communicate with you about properties and services
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Our agents and authorized representatives
  • Service providers who assist our operations
  • Property developers and partners (as needed for transactions)
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to processing of your personal information

6. Contact Us

For questions about this privacy policy or your personal information, please contact us through our website or email our privacy team.

Terms & Conditions

Last updated: August 2026

1. Acceptance of Terms

By accessing and using the Diana Perez Real Estate website, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

2. Property Information

While we strive to provide accurate and up-to-date information about properties, we make no warranties or representations about the completeness, accuracy, reliability, or availability of any property listing. All property details are subject to change without prior notice.

3. User Responsibilities

Users of our website agree to:

  • Provide accurate and truthful information
  • Not use the platform for fraudulent purposes
  • Respect the privacy and rights of others
  • Comply with all applicable laws and regulations

4. Property Inquiries and Viewings

When you submit an inquiry or schedule a viewing, you agree to:

  • Provide accurate contact information
  • Appear for scheduled viewings or provide notice of cancellation
  • Conduct yourself professionally during interactions with our agents

5. Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the property of Diana Perez Real Estate or its licensors and is protected by copyright and other intellectual property laws.

6. Limitation of Liability

Diana Perez Real Estate shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability is limited to the amount of any fees paid for our services.

7. Indemnification

You agree to indemnify and hold harmless Diana Perez Real Estate, its agents, and affiliates from any claims, damages, or expenses arising from your use of our website or violation of these terms.

8. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website constitutes acceptance of the modified terms.

9. Governing Law

These Terms & Conditions are governed by the laws of the Philippines. Any disputes arising from these terms shall be resolved in the appropriate courts of the Philippines.

10. Contact Information

For questions about these Terms & Conditions, please contact us through our website or visit our office during business hours.